This feature is not available in the SWS Excel Spreadsheet or SoaP Word Template. For a summary of the features in each tool see: Tools Description
The StakeholderCircle’s issue management system is designed to complement a project’s overall issue management system. It allows issues to be recorded as they are noticed during the Stakeholder Prioritization and Stakeholder Engagement processes.
Within the StakeholderCircle, Issues can be closed or edited/managed from the individual stakeholder’s data view, or from the overall ‘Manage Issues’ list. The information can also be exported for use in the organization or project’s issues management system.
Issues are created by selecting ‘Manage Issues’ from either the Stakeholder Prioritization or Stakeholder Engagement lists. The issue is specific to the stakeholder. To make a new issue, scroll to the bottom of the current list of issues associated with the stakeholder and ‘fill in’ the available blank record. The information required to be entered is:
Select ‘Manage Issues’ for the relevant stakeholder from either the Stakeholder Prioritization or Stakeholder Engagement lists. The Stakeholder Issues pop-up opens.
All current open issues are listed, sorted by Priority.
The priority level of an issue will automatically increment based on time:
To close and issue, scroll to the issue you wish to change:
Select ‘Manage Issues’ from the Main Menu. All current open issues are listed, sorted by Priority.
Help is available to all StakeholderCircleusers – we will attempt to answer your questions within a 24 hr period. To access help in the first instance email your question to: firstname.lastname@example.org